The other day, I received a call from a large state association considering me to speak at their day-long annual “Motivation Day” event.  To be considered for this event is a huge honor.  I was so pleased and excited that…

“Sorry, it’s not in the budget for this year.” I hope that’s not your answer when someone asks you what you’re planning on budgeting for training this year.  Remember, training doesn’t have to cost “an arm and a leg.”  You usually get…

We are living in the service age.  Every buyer wants services to be delivered better, faster, and at the lowest possible cost. Our clients are not looking for “adequate” service or even “good” service—they are looking for firms that can…

Set your goals high!  Go for the moon!  Make huge resolutions this year! Hogwash.  That theory is ineffective and leads to nothing but frustration and depression.  Forget about pie-in-the-sky goal-setting myths that are based more on a rah-rah motivational speaker…

Closing the recruiting deal requires the highest skill sets of the placement and search process.  It’s the end of the game, and you have spent all this time and emotional energy cultivating the client, gaining their commitment, and putting everything in…

Minor changes in major areas are the essence of real innovation and improvement.  Consider this small change in how you can improve your efforts to get through the gatekeeper. There are two ways you treat gatekeepers: either like an ally…